uni4d Privacy Policy

In this Privacy Policy, the following terms have the meanings set out below:

2.1 uni4d acts as the data controller in respect of all Personal Data collected through the Platform. As data controller, uni4d determines the purposes and means of processing your Personal Data and is responsible for ensuring that processing is carried out in accordance with this Privacy Policy and applicable data protection law.

2.2 The Platform's primary operational contact for all privacy-related inquiries is the uni4d Data Protection contact, reachable at [email protected] (plain text — not a clickable link). Please include "Privacy Inquiry" in the subject line of any written correspondence to ensure prompt routing to the appropriate team.

2.3 uni4d's primary service market is Indonesia, and this Policy is written with reference to the data rights and expectations of Indonesian residents. We are also committed to meeting internationally recognised data protection standards, including principles derived from the General Data Protection Regulation (GDPR) where applicable to international operations.

3.1 Registration Data. When you create a uni4d account, we collect the following information:

• Full legal name
• Date of birth (to verify you are 21 or older)
• Email address
• Username and encrypted password
• Country and city of residence (e.g., Jakarta, Surabaya, Bandung, Bali)
• Contact telephone number (optional at registration; may be required for KYC)

3.2 KYC Verification Data. To comply with our anti-money laundering obligations and to verify that all Players meet the 21+ age requirement, we may collect:

• Government-issued photo identification (e.g., KTP — Indonesian national identity card, passport)
• Proof of residential address (utility bill or bank statement dated within 90 days)
• Proof of payment method ownership (e.g., a screenshot of your BCA, BRI, BNI, or Mandiri account showing your name)
• Selfie photograph for facial verification, where required

3.3 Transaction Data. Each financial interaction with the Platform generates a transaction record, including deposit amounts (in IDR), withdrawal requests, payment method used (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, OVO, DANA, GoPay, ShopeePay, or LinkAja), timestamps (in WIB), and transaction reference numbers. These records are retained for financial compliance purposes.

3.4 Gaming Activity Data. We record all gaming sessions, including game titles played, bet amounts, outcomes, session durations, and bonus usage. This data is used to manage your account balance accurately, apply responsible gaming monitoring, and resolve disputes.

3.5 Technical Data. When you access the Platform, our servers automatically collect certain technical data, including:

• IP address and approximate geolocation derived from IP
• Device type, operating system, and browser version
• Session identifiers and login timestamps
• Pages viewed, links clicked, and navigation paths within the Platform

3.6 Communications Data. When you contact our support team via live chat or email, we retain records of those communications, including the content of messages, timestamps, and resolution outcomes. This data is used for quality assurance, training, and dispute reference purposes.

uni4d processes your Personal Data on the following legal bases:

uni4d uses your Personal Data for the following specific purposes:

• Account Creation and Management: To register your account, authenticate your identity at login, and maintain accurate records of your account activity.
• Age and Identity Verification: To confirm that you are 21 years of age or older and that your identity matches the payment methods registered to your account, in accordance with our KYC obligations.
• Payment Processing: To facilitate deposits and withdrawals via your chosen Indonesian payment method (BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, ShopeePay, LinkAja, and others), and to maintain accurate IDR-denominated account balance records.
• Responsible Gaming Monitoring: To detect patterns of play that may indicate a Player is experiencing gambling-related harm, and to apply responsible gaming interventions in accordance with our Responsible Gaming policy.
• Fraud and Security: To detect and prevent fraudulent account activity, money laundering, bonus abuse, and unauthorised access attempts.
• Customer Support: To respond to your inquiries, resolve disputes, and maintain records of your support interactions for quality assurance.
• Platform Improvement: To analyse aggregated, anonymised usage data to improve game selection, page performance, and the overall user experience.
• Promotional Communications: Where you have provided consent, to send you information about relevant bonuses, seasonal promotions, and new game launches at uni4d. You may opt out of marketing communications at any time by contacting support.
• Legal Compliance: To meet our obligations under applicable law, including responding to lawful requests from regulatory and law enforcement authorities.

6.1 We Do Not Sell Your Data. uni4d does not sell, rent, or otherwise commercially transfer your Personal Data to any third party for their own marketing or commercial purposes.

6.2 Third-Party Processors. uni4d engages a limited number of trusted third-party service providers who process Personal Data on our behalf, strictly for the purposes outlined in this Policy. These include:

• Payment Processors: The banks and e-wallet providers through which your deposits and withdrawals are processed (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, OVO, DANA, GoPay, ShopeePay, LinkAja). Each operates under its own privacy and security policies.
• KYC Verification Providers: Third-party identity verification services used to automate document checks and facial verification as part of our KYC process.
• Cloud Infrastructure: Secure cloud hosting and database services that store Platform data under contractual data protection obligations.
• Game Studios: Game providers such as Evolution Gaming, Pragmatic Play, PG Soft, and others may receive anonymised session identifiers necessary to deliver game content. They do not receive your name, payment details, or contact information.

6.3 Legal Disclosure. uni4d may disclose your Personal Data to regulatory authorities, law enforcement agencies, or courts where we are legally required to do so. We will inform you of any such disclosure to the extent that we are legally permitted to do so.

6.4 Business Transfers. In the event of a merger, acquisition, or sale of all or part of uni4d's operations, your Personal Data may be transferred to the acquiring entity, subject to equivalent privacy protections. You will be notified of any such transfer that materially affects how your data is handled.

7.1 Active Accounts. Personal Data associated with an active uni4d account is retained for the duration of the account relationship and for a minimum period of 5 years following account closure, in order to meet anti-money laundering record-keeping requirements.

7.2 KYC Documents. Identity and address verification documents are retained for a minimum of 5 years from the date of submission, in accordance with internationally recognised AML compliance standards.

7.3 Transaction Records. All financial transaction records (deposits, withdrawals, bonus credits) are retained for a minimum of 5 years following the transaction date for financial compliance and dispute resolution purposes.

7.4 Support Communications. Live chat and email support records are retained for 24 months from the date of the interaction, after which they are anonymised or deleted.

7.5 Technical Logs. Server access logs and session identifiers are retained for 12 months for security monitoring and fraud detection purposes, after which they are deleted.

7.6 Marketing Data. Where you have consented to receive promotional communications, your marketing preferences and contact details for this purpose are retained until you withdraw consent, after which they are removed from active marketing databases within 30 days.

8.1 Technical Safeguards. uni4d implements the following technical security measures to protect your Personal Data:

• 256-bit SSL/TLS encryption for all data in transit between your device and our servers
• AES-256 encryption for sensitive data at rest, including KYC documents and payment details
• Bcrypt hashing for all stored passwords — uni4d staff cannot view your password
• Two-factor authentication (2FA) available for all accounts
• Automated intrusion detection and rate-limiting on all authentication endpoints
• Regular third-party penetration testing of Platform infrastructure

8.2 Organisational Measures. Access to Player Personal Data within uni4d is restricted on a strict need-to-know basis. Staff with data access undergo background screening and are bound by confidentiality agreements. Access logs are maintained and reviewed regularly.

8.3 Breach Notification. In the event of a Personal Data breach that is likely to result in a risk to your rights and freedoms, uni4d will notify affected Players within 72 hours of becoming aware of the breach, describing the nature of the breach, the categories of data affected, and the steps we are taking to mitigate the impact.

9.1 Essential Cookies. uni4d uses a limited set of strictly essential cookies that are necessary for the Platform to function. These cookies maintain your login session, remember your language preference, and enable the secure cashier. Essential cookies cannot be disabled without breaking core Platform functionality.

9.2 Analytics Cookies. With your consent, uni4d may use anonymised analytics tools to understand how Players navigate the Platform — including which game categories are most visited and where Players encounter usability issues. This data is aggregated and does not identify individual Players.

9.3 No Third-Party Advertising Cookies. uni4d does not embed third-party advertising trackers, retargeting pixels, or social media tracking scripts on the Platform. Your browsing activity on uni4d is not shared with advertising networks.

9.4 Cookie Management. You can manage or delete cookies through your browser settings. Deleting essential cookies will require you to log in again on your next visit. Withdrawing consent for analytics cookies will not affect your ability to use any Platform feature.

As a uni4d Player, you have the following rights in respect of your Personal Data. To exercise any of these rights, contact our support team at [email protected] with the subject line "Privacy Rights Request". We will respond within 30 days of receiving your request.

Limitations: Some requests — particularly for erasure — may be limited where uni4d has a legal obligation to retain certain data (for example, KYC and transaction records under AML requirements). We will always explain clearly if a limitation applies to your specific request.

11.1 The uni4d Platform is strictly for adults aged 21 and above. We do not knowingly collect Personal Data from individuals under the age of 21. Age verification is a mandatory step during account registration, and KYC checks are used to confirm declared ages where required.

11.2 If uni4d becomes aware that Personal Data has been collected from an individual under the age of 21, that account will be immediately suspended, all associated data will be securely deleted, and any funds deposited will be returned to the originating payment method following verification.

11.3 If you are a parent or guardian and believe that your child may have accessed the Platform or registered an account, please contact our support team immediately at [email protected]. We will investigate and respond within 24 hours.

12.1 uni4d's core infrastructure is hosted on internationally recognised cloud platforms. As a result, your Personal Data may be stored and processed in jurisdictions outside of Indonesia. Where such transfers occur, uni4d ensures they are governed by contractual data protection obligations that provide a level of protection equivalent to the standards described in this Policy.

12.2 Game studio partners (such as Evolution Gaming and Pragmatic Play) may process anonymised session data on servers located in Europe, Asia, or other jurisdictions. As noted in Clause 6.2, these partners do not receive identifiable Personal Data such as your name or payment account details.

12.3 Payment processors including OVO, DANA, GoPay, ShopeePay, and LinkAja are Indonesian-domiciled entities and process transaction data within Indonesian jurisdiction. Bank transfer processors (BCA, BRI, BNI, Mandiri, and others) operate under Indonesian banking regulations and process data in accordance with their own privacy policies.

13.1 uni4d reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or Platform features. Material changes will be communicated to registered Players via the email address on file at least 7 days before taking effect.

13.2 The current version of this Privacy Policy is always accessible at https://uni4d.bio/privacy-policy. The "Last Updated" date at the top of this page reflects the date of the most recent revision. Continued use of the Platform following the effective date of any amended Policy constitutes acceptance of the revised terms.

13.3 Where a proposed change materially reduces your privacy rights or significantly expands the categories of data we collect, we will seek your explicit consent before the change takes effect on your account.

14.1 Privacy Inquiries. For any question or concern regarding this Privacy Policy, your Personal Data, or the exercise of your privacy rights, please contact us using the details below:

14.2 Complaints. If you are dissatisfied with our response to a privacy inquiry or rights request, you have the right to escalate your complaint to the relevant data protection supervisory authority in your jurisdiction. uni4d will cooperate fully with any such authority in the investigation of a complaint.

14.3 Related Policies. This Privacy Policy should be read alongside our Terms & Conditions and Responsible Gaming policy, which together form the complete framework governing your relationship with the uni4d platform.